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Administrative · San Diego, CA

Ticket Services Representative

The Old Globe

The Old Globe in San Diego seeks Ticket Services Representatives for its ticket office in Balboa Park. Representatives assist patrons with ticket purchases, exchanges, and subscription orders by phone and in person at the window, distribute will call tickets on performance days, and provide accurate information about productions, seating, and policies. The role requires familiarity with the Globe's history and current offerings and consistently professional, courteous, efficient service in a fast-paced environment. Previous customer service experience is required, along with telephone, communication, and computer skills. Scheduling is Tuesday through Sunday, approximately 16 to 30 hours per week, including nights and weekends on show nights. Training pay starts at the bottom of the range, and the position includes staff ticket privileges.

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